||Time is money for contractors so having the material shipped as promised gives contractors the ability to schedule crews with complete confidence. We take great pride in our ability to do what we say we're going to do.
||Many manufacturers base lead time estimates after the order is entered and scheduled in their operating systems. At XtraLight, the clock starts ticking once we receive the order. We're confident we have the shortest lead times for make to order items in the industry.
||Every employee is responsible for quality at XtraLight. We inspect and test all luminaires before they leave our facility. While we strive for perfection, unfortunately a small percentage of defects manifest in the field.
||Freight damage is a pain for everyone and a big source of lost profits. At XtraLight, we choose our carriers very selectively based on reported damage. We also design our cartons and packaging materials to surpass the most rigorous test.